FreeShells allows customers to use all the resources they subscribe to in their hosting plans.
If you think your resource use could be too intense for your service plan or for a service plan you are considering,
please open a support ticket to discuss your options with FreeShells.
We do our best to follow a Law of the Land stance when it comes to content hosted within our services.
Resource Abuse consists of any activity, intentional or otherwise, that consumes sufficient system resources to negatively
affect other clients or equipment.
Any email-based communications sent without the consent of the recepient.
Knowingly permitting or initiating Unsolicited Communications is grounds for immediate termination,
and a permanent ban from any future service.
Any type of script, code, or other file that performs harmful action, either to the user affected or as a
bulk action triggered by the user.
Any content that violates the laws of the country it resides in.
Knowingly permitting or hosting Malicious Content is grounds for immediate termination, and a permanent ban from any future service.
Exceeding plan limits
Exceeding the limits of the subscribed plan is prohibited. This includes but is not limited to exceeding the number of alloted processes, disk space, domains, ram usage, or other pre-defined specifications
of your subscribed to plan.
No client subscribed to any shell package may install any prohibited software in their shell account. Prohibited software includes proxies, vpn software, game servers, shoutcast or other streaming services, bitcoin mining software, or IRCd servers unless subscribed to an IRCd shell package.
Intentional / Malicious usage is defined as any action knowingly performed by the user, or persons user has
authorized to access the service, that is categorized in the above Abuse Definitions.
All services on the user's account will immediately be terminated without compensation, save for situations
where a court order demands evidence be turned over to law enforcement.
The user will be permanently banned from holding any further service with Freeshells.org, and related companies.
Order of Execution During Abuse Offenses
The offending service will be brought offline, and left in a suspended state.
A support ticket will be opened to the service owner detailing the offense and the necessary steps required to resolve the situation.
Once the service owner replies to the ticket acknowledging that they understand the issue and how to correct the problem, the service
will be reactivated and the service owner will have 24 hours to prevent any further abuse.
Failure to address abuse cases will result in your services being suspended, and in extreme cases, terminated.